Layer 9 Solutions Ltd·Company no. 14857666·United Kingdomlayer9solutions.com·System status

SMTP FAQ

Layer 9 SMTP: setup, billing and technical questions.

Getting started

Can I use WordPress?

Yes. Any SMTP plugin with mail.l9s.io, port 587, and your portal credentials.

Is this for marketing mail?

No. It is for transactional and application mail. Bulk marketing is not allowed.

How long does setup take?

DNS plus SMTP settings is usually done in a few minutes once you have the records.

Technical

Which ports do you support?

587 with STARTTLS and 465 with direct TLS.

Do you support dedicated IPs?

Yes on higher tiers and Enterprise. Email sales if you need isolation.

Billing

What is the smallest plan?

Dev is £5/mo for 1,000 emails and one sending domain.

Still stuck? Open a ticket or email [email protected].